Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Idogie Watch Depot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://idogie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normal microphone)))
Super! There is enough power, compact, the only minus in low light is not visible button ..
Works amazing
Fierce Baby, you can do muscle massage
Great speeds perfect size
Discrete packaging, works well:) Not superrrr powerful but pretty good for the price. Battery charge doesn’t last very long, that’s my only concern :)
The product is super. the wife is delighted-her finish was very fast. the new feeling is guaranteed!!! Recommend!!!
Cool microphone. They can massage their neck well. Came in a month somewhere. Shcha we will sing in karaoke
Cool powerful worth the money thank you❤️
works great and we use it all the time now
Superb, shipping was fast????
So good !!! Super strong. Just a little smaller than i thought but I’m not bad about it. Shipped really quickly too:)
Wife loves it, thought it was bigger but still works very well.
A Thousand Pleasures at a price of a thousand rubles✌???? From the clear advantages of this joy: 1) More than 6 different modes of vibration, different in duration and pattern of vibration 2) Nice to the touch, good grip on the palm with the edge of the stick 3) the increase in power in the process is directly tangible, in itself powerful 4) relatively fast delivery in 3 weeks to Siberia. Of the minuses: 1) many wrote about this, but inconvenient buttons that merge with the main texture of the handle due to the lack of protrusions, you will have to get used to/find fault with the device;) 2) Chimosa smell when unpacking. Over time, it will disappear, but if you take it as a gift, order in advance so that there is time to get rid of amber. After the first two treatments under running water, the smell disappeared almost completely: Do not forget to wash, as they say, cleaner your hands-firmer feces. For the price in the mowing-the most pleasant product, for the price in the mowing with delivery in up to 30 weeks-and even better. Merci!!
Exelente everything very well the punctual seller Rather arrived earlier
Looks small. The color is different. I will add later.