Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Idogie Watch Depot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://idogie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nota 10
Top too
It's gut! Quality is not bad. Тускловатая lighting, but for the night is right. Now I know from the sender, can replace the battery. About the coating on the buttons-this is a transportation LKP. Convenient functionality. There are two time on the numbers (two time zones on the digital display, which can be switched), I. e. In fact, you can save three time zones at the same time as two. Good timer and stopwatch, good quality strap. I advise you to buy.
Cool. Came quickly, the store sent quickly
Such a good experience of nevyforce product .. Excellent product. I like this. I want to once again buy the watch of nevyforce.. Thanks navyforce
The product arrived fast and came as described in advertising. First print Watch appears to have quality. Come with original box and some gifts. In hands it is more beautiful than in advertising, the only remark is regarding bracelet, own average height of a grown man and the bracelet was short on my wrist.
The clock is excellent, but massive, and heavy, in general not bad. Sending is long, but the delivery pleased very fast.
Corresponds to the description. Recommend. Fast Delivery
Very good! beautifull, resistent
Beautiful watch! Came well packed. Comes with box naviforce.
отличные часы, выглядят дорого, ходят без сбоев, на пуленепробиваемость и водонепроницаемость не проверял!
מצויין. Recommend very.
Like product, quality, am very satisfied, very Sport Watch, has congratulations
Everything is super, I recommend, fast delivery
Excellent product.
I was surprised at the quality of the Watch and the speed of delivery, I love it
Watch very beautiful and working perfectly. The downside is that is very small.
Great store, fast shipping and excellent product
Arrived for about a month here in good looking-Roraima/Brazil. Product according to the description. Watches beautiful and good quality. I recommend. Want to buy more.
The shipment arrived intact... But she arrived late.
The watch is very beautiful and well built like, the description is true and arrived in perfect condition, recommend.
Very beautiful.
Very good, robust and material that looks great quality product. Took the version with box and not regretted. Plan to buy some more other colors. Took 12 calendar days to arrive in Sao Paulo / SP.
Posalkacame in two weeks, not yet time to appreciate it, but in appearance of packaging and what they look like, personally I'm happy.
Great! Excellent quality, class :-)