Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Idogie Watch Depot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://idogie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
parfait
Norms, for great fit, for a bike too. Through film sensor works
Реально крутая штука
Wyglada OK. Miss me access (hole) for sluchawek.
Before Pavlodar, the parcel was less than a month. Almost did not suffer, the plastic visor is a little late, but not much. Sewn neatly, locks are good. The Samsung A80 phone comes in and there is a little more place. Through the film, the sensor works well. Under the heavy rain it is better not to get hit, the phone can get wet, and the morosevan will withstand the norms. By volume, I come in: a small native multitool from great, keys to the house, gloves and Powerbank for 10 A/H for the phone. On the steering wheel keeps perfectly, the lines are comfortable. Recommend
A good cover, the phone sits tightly, through the film everything is pressed
Really great!
I'm fine. The goods are sold to Raju.
Everything is fine, delivery is fast!
I liked it, I'll soon see how it will be in use. With the store did not communicate, the goods sent quickly.
I did not take the steering wheel, but on the frame... Would not advise such .. Nothing is visible, if of course your steering wheel is far away and it will be convenient for you to look, then take ..) The volume is small, the phone will fit a large
доставка быстрая, выглядит не плохо
A good handbag, though it is not possible to unlock the phone through the film, because. The sensor closes and does not allow you to unlock the screen. On ozone this is worth 1200 or so ..
The bag is quite roomy, the compartment for the phone is suitable for any model. The phone does not hang out, the screen under the film reacts normally.
It came quickly, but it was packed badly, because of which the visor bent. Another big minus is the divorce on the screen, but reacts to the sensor well. The power button is uncomfortable to press. In general, for such money is suitable. I have a Redmi Note 5 phone, got in with a margin.
It's OK. It was true for 2 months, as if the bike was carried from China.
The visor is a little remember, side to side, it's unpleasant, it's better to pack! The handbag itself is comfortable, roomy, although compact in appearance. The phone gets huge, my se first does not fall out either. In the settings you have to disable the opening with a print, of course. For me, one, but a big minus, that can not be faster and easier to attach/remove a handbag. Great with it you will not leave anywhere, they will take off.
BON OK
The bag is very high quality! Roomy. I'm delighted. Keys, glasses, a thin cap HB fit on Hurray!
The quality is good, my phone has 6,3 inch and fit!!
Good. The sensor slightly reacts in plastic, but this is a question of habit. The size is good, even an anti-theft chain with a lock.
Delivery 2 weeks Kiev. The quality is according to the price
Bag quality, came with a little bit of a visor, due to its rigidity. Under the film, the screen reacts perfectly, the ride is comfortable. The compartment for small things is quite roomy.
Just a wonderful comfortable bag. A couple of minuses of course there is-for example, it is too vertically hanging, not quite a convenient angle. In the rest, just chic, saving for a cyclist. In the bag itself is removed a large charging unit for 15000 mAh, or keys and money and glasses. The screen works very well through the film, the visor also works as it should. Fastening at the steering wheel is also convenient. Delivery 10 days to Postamat Sberbank logistics. A small defect in 4 photos, most likely during transportation a little crumpled. Thank you very much to the store, I'm delighted
The bag corresponds to the description. The bike is attached perfectly. The size is not very large, keys, documents, purse and that's it. top compartment for the phone. 6.5 "in the case comes into the bar, but does not hang out when driving, through the window you can control the phone.