Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Idogie Watch Depot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://idogie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quede sorprendido con la calidad, supero lo que esperaba es de un excelente material la tela es preciosa y la manufactura de primera, lo recomiendo apliamente. en mexico soy talla G o L pedi XL y me quedo muy bien vendedor puntual y resposable gran comunicacion
As description, European size, are 173cm and 73kg and size M is fine.
Buen producto, buenos materiales.
Quality! Fully recommended
This fits really nicely, I am 164cm and 78KG, muscular build. The details are thoughtful, the only thing that I am concerned about is the breathability of the material.
camisa top! vou comprar mais, a melhor ropa da china
175/82kg m perfect random
179 cm-92 kg, XL size sits perfectly. Quality is good. Everything is done as it should.
Shipping fast stuff even nicer August days for order the data came on September 1 day. 180 degree key the day well fit living dont think ya or buyable bike:
Shipping fast cooking (W) Material and size both satisfied. 177 in/Key's estimated.
Excellent quality
The seams on the back are not flat, the zipper scratches the throat. 5 stars so that the review does not fly down.
Excelent jersey
182cm, endodermal KG's more generously and four. Aero the is the m size is good. Price contrast quality make you satisfied.
Perfect size and good cloth.
Excellent Product
Delivery and packaging at altitude! I bought shorts and jersey of this brand earlier. Quality and convenience gun!!! At its height of 175 cm. And the weight of 77-78 kg. (without tummy) perfectly size m approached, like when very tightly sits, the aeroeffect will be much cooler. Mesh and 3 pockets on the back is super!!! Rion-real quality is valuable! Thank you! P.S. Veloshorty took this brand XL with a large volume of hips.
187cm/kg L size fit you. Fully won is not tight
very good
180cm/81kg L size very slightly loose. M size a little can also fit to wear the shows..
Very beautiful, have 1.83 and 87kg, order the size L, was very good
a bit too loose but otherwise great quality and materials
174 / 83 L size Body Shaping tight hold me did good. Tight-fitting don't like me if one size greatly Pavilion product stock buy'll sound
Super quality. I am mega satisfied not looking longer anywhere else tshirts. Zyskaliście loyalty
very good!